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  1. Terminus Help Center
  2. Chat Experiences
  3. Managing Chat

Managing Chat

  • Feature Guide: Playbooks for Chat Experiences
  • Play Types for Chat Playbooks
  • The Terminus App for Chat Experiences
  • Live View for Chat Experiences
  • Feature Guide: Chat from Anywhere
  • How To: Make Playbook Decisions Based on Which User Owns a Chat
  • How To: Create and Manage Chat Routing Workflows
  • How To: Manage Your Chat Team's Online Hours (Schedules)
  • How To: Switch from Chat Routing Plays to New Routing Workflows
  • How To: Create and Manage Chat Routing Territories
  • How To: Create and Manage Chat User Groups
  • How-To: Automatically Open the Terminus Chat Frame via Javascript Events
  • How-To: Add a PDF to a Chat From Anywhere Experience
  • How-To: Manage Your Terminus Chat Conversations within Microsoft Teams
  • How-To: Automatically Open the Terminus Chat Frame via Playbook Targeting Rules
  • What is Account-Based (ABM) Routing for Chat Experiences?
  • How to Deploy the Chat Experiences Snippet
  • Leveraging Terminus Lists in Chat Experiences
  • Admin Guide: How to Set Up Round Robin in Chat Experiences
  • User Guide: How to Set Up Personal Availability (Online Hours) for Chat Experiences
  • Admin Guide: How to Set Up Live View Notifications in Chat Experiences
  • Terminus Chat Engagement Window API
  • GDPR Compliant Chat Themes
  • Pre-Populating Data Asks & Data Elements for Chat Experiences
  • Feature Guide: ChatBots (Legacy)
  • Chat Forms
  • Chat Scheduler
  • How to Create and Configure Website Chats
  • Managing Chat Teams & Members
  • Managing Chat Routing Groups
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