Prerequisites

All Terminus customers have access to Email Experiences.


Feature Overview

Email Experiences users can now customize the domains you record analytics for, allowing you to find signals from analytics without added noise. Exclude your own company’s domain (or others) from showing up in campaign performance and only record engagements that matter most to you.

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Feature Details

To exclude specific email domains from your Campaign Analytics, there are a few short steps to follow.  Once enabled, Terminus will immediately stop recording analytics from the designated email domains, so only the engagements you care about most will appear.

The blocked domains will take effect immediately, but will not retroactively change analytics that have already been recorded. Example: If 5 clicks are recorded for johnsmith@acmeinc.com on March 3rd, and acmeinc.com is added to the Campaign Click Notification Block List on March 4th, these 5 click will still display in the user interface. However, future clicks from this domain will no longer be recorded.
 
Implementation/Setup

To exclude your own company’s engagements from your Email Experiences analytics:

  1.  Navigate to the Account Settings → Notifications tab.

     

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  1. Scroll to the bottom of the page and check the box that says “Exclude your company’s domain(s) from analytics (yourdomain.com)”.  This will exclude internal employees’ engagements from being recorded for external Campaigns. 

    • Note: This will NOT impact Internal Campaigns and will remain unaffected.

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  1. Click “Save Blocklist”



Best Practices

Once this feature is enabled, analytics will not be recorded for the designated domains.  This functionality can be turned off at a later date, if needed, but it will not bring back the excluded analytics.


FAQs

When will my changes to the Blocklist take effect?

  • The blocked domains will take effect immediately, but will not retroactively change analytics that have already been recorded.

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