Understand the terminology associated with Relationships.
The date of the last email interaction, calendar event, or social interaction between your company and a specific account or contact.
A rating that measures the health of the relationship between your company and an account or contact. The rating takes into account the recency and frequency of email interactions and calendar events.
Your coworkers who are best connected to a specific account or contact, and therefore, are the best people to provide a warm introduction.
The contacts you personally are connected to within an account or city.
The contacts your company as a whole is connected to within an account or city.