Why can't I see the "Save to CSV" button in Terminus Engage?

Many of the reporting views in Terminus Engage have the option to export to a .csv file for further analysis. For a complete overview of exportable reports in the Engage platform, check out this article

From time-to-time, customers may find that the option to export reports in Engage may "disappear" in their Terminus instance. This is generally due to updates in your web browser settings, and can typically be resolved by following these troubleshooting steps


If this persists after following the steps above, please contact support@terminus.com to assist further. 

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